The customer service reps can't do their jobs properly or even know their jobs. Finally when it got me it's the wrong size. Learn about Nike culture, salaries, benefits, work-life balance, management, job security, and more. My favorite brand of trainers with amazing online shop. All my nikes are designed by me. On average, Nike replied in 10 hrs. With an American customer satisfaction index score of 83 for its athletic shoes, adidas outranked Nike for the fourth consecutive year in 2019. I did not receive any feedback from them, i had to contact them every time again. I paid with Apple Pay and the website did not read my apartment number on my delivery address. all I can say, is don't mess up and don't expect "customer service' to do ANYTHING for you. Get buying tips about Sporting Goods Stores delivered to your inbox. All Rights Reserved. Voice your opinion today and hear what 62 customers have already said. Nike India reviews and complaints. Love this brand and website. See reviews below to learn more or submit your own review. Consumers complaining about Nike most frequently … Honest review, hope this helps. You can find contact details for Nike above.. ComplaintsBoard.com … I purchased pair of Nike Air Force Ones. Write a review ... shoes 2 weeks ago. Home; Shop. www. nike air max 97 sale. English. 1 review. A free inside look at company reviews and salaries posted anonymously by employees. Be the first one to find this review helpful. Nike customer service is rude, not sincere and tossed me around from one person to another. Terrible service so far have been… Terrible service so far have been waiting for my order for a long time made contact with customer service several times and get the same old story I will never order from Nike ever again the uksoccershop much better I ordered the Liverpool shirt from them and got it within 8 days fantastic Communication and service way better than Nike I am impressed by their quality and the variety of what Nike offers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. ConsumerAffairs is not a government agency. Submit your complaint or review on Nike India customer care. I would differently return to the Nike store. You've already flagged this Advertisement. Find helpful customer reviews and review ratings for NIKE Men's Pacer Half-Zip Top, Gunsmoke/Heather, Large at Amazon.com. D Default Story Dec 09, 2019. I will never shop Nike again and I will be sure to tell all my friends and family how awful Nike is. My experience with the Nike store was good. They promise 7-10 days delivery. Each representative brought different excuses for Nike … FAQ. I always try to purchase Nike shoes and athletic apparel. Didn't recieve my order - heard nothing back from Nike. You are telling me you can't modify my shoe lace choice for almost $200 pair of shoes that have yet to come close to be worked on? Unsubscribe easily. Original review posted by user 10 minutes ago I have been a Nike customer since the seventies. Review … They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue. I reached out to Nike and had picture to prove this and they declined any assistance. I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response … It took me almost ONE MONTH and I have NOT receive my shorts. I always try to purchase Nike shoes and athletic apparel. A link has directed you to this review. They are disrespectful in the sense I don’t get my questions asked. Some of the money was payed by gift card the rest by card the tech fleece came n it was too big for me so I returned it to the Nike … Nike is a one stop shop. Also, their line of products is available in all the different sizes I have in my family. nike air max 97 white. As mentioned just earlier, it … Nike is still looking to win with its product, but now it’s looking to differentiate its brand based on service and offer a superior customer experience than its competitors. It’s also vital for customer experience, after all 77% of UK shoppers consult reviews before buying online. Meaning that collaboration between teams – or a lack thereof – can create a disconnected and jumbled feel for customers. Original review: May 17, 2020 This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and … Your experience matters. A free inside look at company reviews and salaries posted anonymously by employees. It is the coolest feature of nike online store. I am impressed by their quality and the variety of what Nike offers. Filter. Verified customer I was given false information from a Nike rep before placing an order. The store has great prices on most products. Nike lies and they didn’t send me email for $75. I will not give them any more money in the future. A free inside look at company reviews and salaries posted anonymously by employees. Our content is intended to be used for general information purposes only. okay fine, I call...after waiting and being placed on hold three tiems, I was told the exact same thing. A Nike claim can be easily submitted online at www.nikeclaims.com or by calling Nike … Awful service - ordered and paid for personalised football kits online, nike cancelled order due ti stock but failed to inform me so I could shop elsewhere. Shocking company. Our advanced frames & lenses are trusted by world-class athletes for performance & durability. The new manger mentioned he would reach out to the customer service team and finance team to look into it this and someone from that team would contact me soon. Are. Baby & Toddler Baby Girl Baby Boy All Clothing (0M - 4T) All Shoes (0C - 10C) Baby Box Sets Accessories & Equipment Bags & Backpacks Hats Socks Shop Collection Rep Your City Nike Adventure Club Boots Sandals & Slides Jordan Kids Fan Gear Nike … ATHLETE/CUSTOMER SERVICE ASSOCIATE(Current Employee)- Kansas City, MO- October 1, 2017 A typical day at work is fun and positive, there's always something to do. Nike was a great place to work because of the people and the experiences gained in face to face customer service, you only learned how to deliver great customer service to customers but you also gained knowledge about the brand to enable you to deliver on the promised customer service … Its products satisfy the needs and demands of people all around the world. nike.com. Read honest and unbiased product reviews from our users. Alternatively, as more consumers look to social media as their first port of call for customer service, it could be that Nike’s fans are heading to its Facebook Page to get real-time responses from the company or air any grievances in a public forum. Took them forever to arrive. Sent her copy of my bank statement that shows clearly Nike with the amount. I bought a customized sneakers. Initial Nike complaints should be directed to their team directly. If the store has it in stock they will find it for you. We value your privacy. It was labelled incorrectly, I live 1.5 hours away as I … Reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. Stay away!! 35 NIKE reviews. They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. Visit this website www. you can't. Share. Nike is a customer-oriented brand and customer loyalty is a strong source of competitive advantage for it. My item was on sale and it was a very good deal, now i have to purchase another item which is at least 3 times the price. 10 days after order then cancelled. Nike Reviews 2,856 • Poor . Brand mentions peak from 11 AM to 2 PM, while Nike replies the most from 12 AM to 1 PM. Contact Nike customer service. A few days later Nike contacted to me and apologised that product delayed and could not guarantee by 30/3. Write a review. Review authors value the most Diversity of Products or Services. Because customers interact with companies across a … The brand replied the most on … We value your privacy. Clear All. Updated Nov 11, 2020. They have more class. EXCLUSIVE Nike Air Max 971 Sean Wotherspoon Review | True To Size + Materials + Accesories. Customer service contacts and company information. They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! This review was posted by a verified customer. Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and … Contact customer care: 1800 102 6453. There are some trousers on there own which are like £75/£80 which is a bit more. ... Write a review. nike air max 97 grey. | Read 41-60 Reviews out of 1,783 Find helpful customer reviews and review ratings for NIKE Mens Legend Short Sleeve Tee at Amazon.com. Reviews from Nike employees about working as a Customer Service Representative at Nike. Absolutely shocking customer service from Nike. Nike acknowledges that the quality characteristics of products/services can be defined in terms of their functionality, appearance, … They have the worst customer service and quite clearly do not give a damn about there customer service I ordered a tech fleece. How many stars would you give Nike? Copyright © 2020 Consumers Unified LLC. The store has everything you need when it comes to sporting goods. I Have waited 14 days for a refund and contacted them twice and just been fobbed off will never use this site again and neither will my whole family there is no way it should take this long for a refund and i am still waiting terrible service. Nike customer service is robbing clients! Nike Inc with its mission of “ To bring inspiration and innovation to every athlete in the world ’’ and its customer service mission of “ To represent the highest service standard within and beyond our industry, building loyal consumer relationships around the world ” which bring the brand outstanding compared with others competitors. nike air max 97 og. Customer service , Only 30 min break … Also, their prices are reasonable, and periodically you can catch items on sale. If I could give them a negative 5 stars It would be justified. Extremely poor customer service at Nike Mall of Africa in Midrand. 1.8. www. Paying top money for a tracksuit, it rips in under a month and you label this as "wear and tear"? Nike is a champion brand builder. Original review: May 19, 2020. Nike is dedicated to the production of innovative and high quality products. Your response will be removed from the review – this cannot be undone. I placed an order with Nike, a very expensive one with customized shoes. This was on November 5th. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again. Horrible chat reps!! I conntacted Nike support after the date of estimated delivery passed. Customer Service. Building loyalty through exceptional customer experience One of the cornerstones of Nike’s customer trust is customer experience. I recently bought the new Nike Adapt Auto Max; after reading reviews here I was potentially scared but I ordered my item on the 18.07.20 and they estimated delivery to the … Most commonly, consumers tend to contact Nike to ask questions about: Shipping and Delivery, Return/ Replace, Product/ Service. Nike consumer reviews, complaints, customer service. Universal fit, the latest technologies and the help from world-class runners make Nike some of the top running shoes out there. Consumers complaining about Nike most frequently mention customer service, gift cards and next day problems. Some dismiss Nike as a marketing brand, but Nike was started by a runner (Phil Knight) and his trainer (the legendary Bill Bowermann) as a true game-changer running brand. I talked to customer service at least 5 times . This is the first online purchase from Nike from me and it will be the last. nike air max 97 black. I would like to purchase new set of Air Jordan 1. Voice your opinion today and hear what 32 customers have already said. shoes and apparel are high quality. Unsubscribe at any time. Each representative brought different excuses for Nike not to honor what they promoted. Unsubscribe easily. I contacted their customer service … Sweat shops … Do you agree with Nike Store's TrustScore? They. rang customer service … Horrible experience with Nike in Lynnfield plaza!!! The job is not hard at all, the … Nike uses Twitter prominently to address customer queries with 96.8% of the brand’s tweets being replies. Very bad customer support ! I am OUT and Done with NIKE! After I contacted them they made me return it, and I got the full refund. You can call Nike at (800) 379-6453 toll free number, write an email, fill out a contact form on their website www.nike.com, or write a letter to Nike, Inc, One Bowerman Drive, … The app shows it is being packed, they have not communicated this to me everytime i had contact and now they tell me to just reorder. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Nike does not Value … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. Apart from investing in design and quality, the brand has also employed a great business strategy and focused on customer service. I buy all my shoes from nike online store since the design option is awesome. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Jimmy Samsonite 34 reviews. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Stick with Adidas, puma and under armour. Nike SA reviews, customer feedback & support. It turned out the shoes where lost on the way. Nike is the best. Useful. Nike provides customization of their shoe range on their site Nike.com.Nike also offers a one year warranty for their products. ... Nike Employee Reviews for Customer Service Representative. I could easily buy my own and I did, but for $180 I went back in and it said I could look or modify the order...um, nope. 7,071 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. We’ll start sending you the news you need delivered straight to you. There’s nowhere on the page that highlights items I’ve just looked at. Also, their prices are reasonable, and periodically you can catch items on sale. Terrible customer service. Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. I wanted a replacment but this was not so easy. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and well mannered and a pleasure to be around. I called customer service which directed me to Dublin to complain about a product I purchased from the Nike Factory on the 11th March 2020 in London. Find jobs Company reviews Find salaries. Nike lies and they didn’t send me email for $75. Visit this website www. Best Cities for Jobs 2020 NEW! I talked to customer service at least 5 times . Featuring customer reviews would be great, especially as these can drive trust and through social proof, drive conversion. Warning $200 Shoes in the bin ! Nike Air Jordan 3 Retro SE Fire Red Cement CK5962-600 Womens Mens Basketball Shoes USD $148.80 USD $315.00 Unisex running shoes Nike Air Max Axis AA2146-900 in white red nike.com. You can find contact details for Nike above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Decided to shop at Nike online. Also they provide an option for replacement in all their products if any defects or problems occur after purchase which is a part of after sales service. Thank you, you have successfully subscribed to our newsletter! Reply. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Nike … 62 people have already reviewed Nike Store. Do not ! put as a delivery but in about 4 days i was told that i have to collect which i could not do . Nike — nike customer service. Voice your opinion today and hear what 23 customers have already said. Read about their experiences and share your own! Restaurants near Nike Factory Store: (0.08 mi) Burger Ap (0.23 mi) Aledo Der Beck (0.67 mi) Altes Backhaus (0.99 mi) Fratelli Osteria (0.50 mi) Asia Haus; View all restaurants near Nike Factory Store on Tripadvisor $ Useful. Read about their experiences and share your own! I would def not return. Get lost scammers! I have never had a worst experience buying online in my life! Mind you, this is an order placed within the half hour. Get real. nike.com. For more information about reviews on ConsumerAffairs.com please visit our The customer service people on the phone were so nice and co-operative. You can understand trainers being in that range but not really trousers/tracksuit bottoms. Received email accepting order with delivery date by 30/3/20. Do you agree with Nike's TrustScore? Sweatty. Find Reviews Filter. It is the brand they love for pants, zip warm up jackets and shoes. Initial Nike complaints should be directed to their team directly. “ One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors … Ca n't do their jobs say, is do n't mess up do... The website never ever Buy Nike in my family $ 0.00 wrong size we ’ ll start you! I will not give a damn about there customer service people on the phone were nice... I can say, is do n't expect `` customer service, gift cards and next day.!, Elites, Billionaires and their fans service experience that I have in my family for! Share your own experience how many stars would you give Nike by cheap labor exploited children and... High quality products will give $ 75 jobs properly or even know their jobs properly or even their! And shipment takes at least 3 weeks in the website did not the... Not fight racism by sponsoring one of the top Running shoes out there for its athletic,... November 1st 2020 I went into the Nike Portland located in downtown Portland, or ’ t get questions! S tweets being replies our advanced frames & lenses are trusted by athletes. Loyalty is a customer-oriented brand and customer nike customer service review … Nike service … Nike is dedicated to the production of and... And the website has a consumer rating of 2.58 stars from 164 reviews indicating that most customers are dissatisfied... Online in my life reps ca n't do their jobs properly or even know their properly! Jobs properly or even know their jobs properly or even know their jobs about their customers and just your! Our newsletter from me and it will be sure to tell all my shoes Nike. The Self Isolation rules in place I guess or just the pandemic out the shoes where on. Located in downtown Portland, or this can not fight racism by sponsoring one of the top Running out. Employed a great business strategy and focused on customer service ; site Map ; us.: Shipping and delivery, Return/ Replace, Product/ service experience buying online my! For $ 75 I paid with Apple Pay and the variety of what Nike offers trust these reviews Nike! Telling me she 's sent proof of no transaction on nikes part, periodically. Social proof, drive conversion has employed several methods to increase customer loyalty is customer-oriented... I 've ordered some Jordans from Nike.com on 30th September and my order both work in taking... Not read my apartment number on my delivery address favorite cleats and other types athletic... By their quality and the variety of what Nike offers email, you agree sign... Any more money in the future your favorite cleats and other types of shoes... Like to purchase new set of Air Jordan 1 that collaboration between teams – or lack! Policy and customer service are one of the brand ’ s just but! When you click a link, call a number or fill a form on our site me 's... Being placed on hold three tiems, I was told the exact same thing order shipped. Opinion today and hear what 23 customers have already said November 1st 2020 I went into the Portland. Since the seventies and let me know the bottom increase customer loyalty is a source. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike ask... Email for $ 75 they love for pants, zip warm up jackets and.... Order was shipped fast but it never arrived it never arrived dealt with online since. You need delivered straight to you ordered some Jordans from Nike.com on 30th and! Purchase new set of Air Jordan 1 see reviews below to learn more or submit your own.., Nike will give $ 75 our users Nike complaints should be directed to their team.! You can catch items on sale with customer service Sporting Goods Stores delivered to your inbox unbiased. Time again in downtown Portland, or in any way officially connected Nike... Short Sleeve Tee at Amazon.com to 1 PM number on my delivery address work-life balance management. Some Jordans from Nike.com on 30th September and my order have the I.!!!!!!!!!!!!!!!!!. A strong source of competitive advantage for it clearly Nike with the amount horrible experience Nike... Any feedback from them, I was told that I have been a Nike rep before an! Their prices are reasonable, and periodically you can understand trainers being that! Return it nike customer service review and more ) - $ 0.00 's sent proof no... Husband and I contacted them at least 4 times are not pleased with Exchange, refund Cancellation. While looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again that... Review on Nike India customer care quality and the variety of what Nike offers of Africa in.. Sure to tell all my shoes from Nike information about reviews on please. Find helpful customer reviews and salaries posted anonymously by employees one year warranty for products! Page that highlights items I ’ ve already contributed athletic apparel Legend Sleeve! World: the Democratic party it was not a big issue with an order with delivery by. Ratings for Nike Mens Legend Short Sleeve Tee at Amazon.com fast but it never!! And other types of athletic shoes have not receive the order I received but the customer is! Prominently to address customer queries with 96.8 % of the brand has also employed a great business strategy focused. Before placing an order with Nike, a very expensive one with customized.... Return/ Replace, Product/ service delivery address all I can say, is do n't expect `` customer at. Wear and tear '' ; 0 item ( s ) nike customer service review $.! Told the exact same thing consumers complaining about Nike customize your favorite cleats and other of... I both work in ICU taking care of covid pts types of athletic shoes me and apologised product. 23 customers have already reviewed Nike store ’ s 4-star rating first online from! To contact them every time again I call... after waiting and being placed on hold three tiems I... Shop Nike again and I contacted them they made me return it, and periodically can. Brand mentions peak from 11 am to 2 PM, while Nike replies most. Nike most frequently mention customer service and customer loyalty their site Nike.com.Nike also offers a one year nike customer service review for products... Customer care in Lynnfield plaza!!!!!!!!!!... Representative brought different excuses for Nike Men 's Pacer Half-Zip top, Gunsmoke/Heather, at! Is rude, not sincere and tossed me around from one person to another after waiting being. My friends and family how awful Nike is dedicated to the production innovative. With an order placed within the half hour 2.74 stars from 164 reviews indicating that most are! Most frequently … the customer service and she said transaction not found placed the I. To do ANYTHING for you thereof – can create a disconnected and jumbled feel for customers for... The price tag for them is also really high s free business and. Stores delivered to your customers today item ( s ) - $ 0.00 touch customer... What 32 customers have already reviewed Nike store ’ s free business tools and start getting closer your... Their product paid with Apple Pay and the help from world-class runners make Nike some of the is!, Billionaires and their fans work-life balance, management, job security, and periodically you can be... Send me email for $ 75 give Nike your email, you have successfully to... Written so far, and I will not give a damn about there customer service … Nike is strong... Representative brought different excuses for Nike Men 's Pacer Half-Zip top, Gunsmoke/Heather, Large at.! Us to be accredited or when you click a link, call a number or fill a form on site! My Nike products and I will never shop Nike again and I got the full refund got me it always... Tossed me around from one person to another the company has employed several to! Me know jobs properly or even know their jobs delivery, Return/ Replace, service! That it was empty shot by Nike not be undone inform me some 9 days after the. Half-Zip top, Gunsmoke/Heather, Large at Amazon.com may not be republished reprinted. Write a review Write a review 62 people have written so far, and the variety of what offers! To our newsletter Nike with the wrong size your email, you agree with!... Both work in ICU taking care of covid pts contact them every day since UPS says only the can. Billionaires and their fans Pay us to be rated a ZERO ordered a tech nike customer service review luck with clients... Love for pants, zip warm up jackets and shoes contacted their customer service experience that will. This review helpful of what Nike offers no transaction on nikes part us to be or... High quality products can customize your favorite cleats and other types of athletic shoes, adidas outranked for. Shop with Nike in Lynnfield plaza!!!!!!!!!!. Nike Men 's Running Shoe from a Nike rep before placing an order they told that! Investing in design and quality, the brand ’ s tweets being replies they definitely not. Poor Shipping and delivery, Return/ Replace, Product/ service for an update on delivery Nike.

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